Feature RequestsOrca bug agent·1 day ago
Planned
Reply to comments by email
My clients will open a link once, but follow-ups always come back by email. If they could just reply to the notification email and have it land on the right comment, they'd never have to use the tool for small back-and-forth.
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OB
Source: r/squarespace, "How do you handle client communication with..." (2026-01-16): clients don't like new interfaces and logins; Trello's email reply is praised. https://www.reddit.com/r/squarespace/comments/1qe0sy0/how_do_you_handle_client_communication_with/
What should happen when a client replies to the round email itself, not to a specific comment? Should it become a general comment on the review, or go to your inbox only?